Error on access Buy/Sell and Wallets sections

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Ledger Nano S - The secure hardware wallet
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jgonfer
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#48725

26 Jun 2018, 17:54

Hi!

When I try to access Buy/Sell and Wallets sections, I get an error like this:

Image

I have 2FA and I expected a request to enter the code, but instead I get an error.

Any help please?


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girishpal1
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#48738

27 Jun 2018, 03:30

@Crajkaro

[ Post made via Android ]
Don't hesitate -
Read Rules: app.php/rules

Success comes from EXPERIENCE
& Experience comes
from BAD EXPERIENCES

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Crajkaro
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#48765

27 Jun 2018, 09:15

easy, you are not logged

click on dashboard and connect you :)
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jgonfer
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#48795

27 Jun 2018, 22:09

Crajkaro wrote:
27 Jun 2018, 09:15
easy, you are not logged

click on dashboard and connect you :)
I was already logged in ;) When I go to the Dashboard section, I see all balances. And if I take a look to the right top corner, I can see the different accesses to my account and the most important thing, the Logout option:

Image

Ok, while I was writing this post I found the solution... At the end you'll need to hire me as a QA haha

In order to fix the weird status of my account, I needed to select "Logout" and then log in again. But it's important to say again that I was logged in all the time, or that was the status displayed in the top bar.

Cheers! 👍
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Choudry76
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#49368

17 Jul 2018, 21:35

You should log out and then log in this issue never seen good luck.

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